Hours: Monday 12:00 - 4:30 pm
Tuesday 12:00 - 7:00 pm
Wednesday 12:00 - 4:30 pm
Thursday 9:30 am - 4:30 pm
Friday 12:00 - 4:30 pm
Phone: (319) 351-0128
Weekly Food Assistance
Residents of Johnson County can receive grocery assistance once a week, with no limit on the number of weekly visits per year. Clients may choose the items which will work best for their family, with some limits based on family size. The Food Bank provides non-perishable items as well as produce, bakery, deli, dairy, and health and hygiene items as they are available through donations.
The Food Bank is open weekdays, Monday, Wednesday, Friday, from 12:00 pm to 4:30 pm, Tuesdays from 12:00 to 7:00 pm and Thursdays from 9:30 am to 4:30 pm. If you need special accommodations, please call the Food Bank at (319) 351-0128 between 9:00 am and 5:00 pm and ask to speak to a staff member to discuss other options.
Inclement weather policy: The Food Bank will be closed when the Iowa City Community School District cancels school due to snowy or icy conditions. The Food Bank will remain open during extreme cold, unless otherwise noted on The Crisis Center's website. The 24-Hour Crisis Line will remain open at 319.351.0140. Individuals can receive emergency food assistance by calling (319) 351-0128.
Information and referrals are an important part of the Food Bank’s services. We can guide you to other community agencies, organizations and programs that may be able to help. Ask for assistance at the Food Bank front desk or call (319) 351-0128 weekdays between 9:00 am and 5:00 pm.
Additional services are offered through generous donations and partnerships with other organizations. Some types of assistance are only provided when items are available. The Food Bank’s other services include:
- Birthday bags – supplies to hold a birthday party for a child aged 3-15, supported by the Rotary Club of Iowa City Downtown
- Single-ride bus tickets – available on the 1st day of the month until gone, limited to 3 per household per month, made available by Iowa City Transit
- Mail acceptance – US first class mail may be directed to The Crisis Center, a signed contract with us is required
- Clothing & household item vouchers - available thanks to the Crowded Closet and Goodwill Industries of Southeast Iowa. Available on the 1st day of the month until gone. The voucher’s value is based on the number of people in your family.
What to Expect When You Visit
All of the Food Bank’s services are provided on a first come, first served basis. There could be a wait to choose your food, especially when we first open at noon, so we ask for your patience and understanding. Our parking lot can also be crowded, so use caution when entering and exiting.
All families who are new must be interviewed on their first visit before receiving services from the Food Bank. If it’s your first visit, please see the What to Bring With You section below.
It’s important that we update your family record periodically, so you may be asked once or twice a year to confirm your address, number of members in the family, and other basic information.
What to Bring With You
If it’s your first time visiting the Food Bank, please plan to arrive at least 30 minutes before closing so that we have time to collect information about your household prior to receiving food. A new family interview usually lasts 15 – 20 minutes.
You will need to provide your full address and the full names and birthdates of everyone who lives with you. For some of our funders, we also need to know the income and benefits received by everyone who lives with you, although this information does NOT change the amount or kind of food you will receive.
After your first visit, you will only need to give us your name to receive assistance.