The Crisis Center Code of Ethics

A. Staff shall be expected to uphold the mission and principles of The Crisis Center of Johnson County.

B. The Crisis Center shall not discriminate with regard to race, national origin, color, creed, religion, sex, age, disability, veteran status, sexual orientation, gender identity, associational preference, or any classification that would deprive the person of consideration as an individual.

C. Activities in all services shall be structured with the welfare of the person served as the central focus. All resources available, including referrals, shall be provided.

D. When providing information to the public about suicide prevention or crisis intervention techniques, it shall be made clear that such techniques are to be used only by persons adequately trained in their use.

E. Crisis Center staff and volunteers shall adhere to professional boundaries and/or training and demonstrate a level of competence in dealing with persons served. If the needs of the individual being assisted are beyond the competence of the staff or volunteer, referral to someone with the proper skills shall be done as soon as possible. Neither an employee nor volunteer shall use his/her position at The Crisis Center to enhance, either directly or indirectly, his/her other or private employment.

F. All materials prepared or produced by staff and volunteers in carrying out duties shall be considered property of The Crisis Center. All information resulting from employment or volunteer relationship with The Crisis Center remains the protected proprietary information of The Crisis Center. This information includes, but is not limited to, confidential client and donor information, originals and copies of documents, files, records, and electronic files including those located on Crisis Center property and/or personal equipment.

G. The competence of staff shall be monitored and maintained in accordance with The Crisis Center evaluation procedures, as well as any applicable discipline’s licensing and credentialing standards.

H. Staff shall not utilize treatment protocols and/or therapy techniques that are considered experimental.

I. The conduct of studies, research activities, surveys and other tools utilized to measure activities, opinions or responses of participants shall address the requirements of informed consent, risk of assessment and equitable selections of subjects.

J. All marketing information, displays, and brochures shall accurately represent the services being offered.

K. The Crisis Center shall ensure that contributions are used in accordance with a donor’s written or expressed verbal intentions if applicable.

L. The Crisis Center shall respect confidentiality. Confidentiality and privacy of all persons served and donors shall be preserved. Information released shall be in accordance with state and federal statutes regarding “minimum need to know” guidelines. Records of released information shall be maintained in accordance with state and federal law.

M. In providing services to its clients, The Crisis Center shall respect each client’s right to receive services with informed and voluntary consent.